DownUnder Travellers is committed to protecting your privacy. This policy outlines how we collect, use and protect personal information through our website, registration systems and at events we host.
By using our website or participating in DownUnder Travellers programs, you’re agreeing to the terms outlined below.
1. What We Collect
We may collect the following types of personal information:
Names, addresses, emails and phone numbers (e.g. when registering for events or subscribing to updates)
Player details such as age, position, team and relevant sporting information
Payment and billing information for programs or merchandise
Photos and videos taken during our camps, tournaments, showcases and trips
Website usage information (cookies, browser data, etc.)
2. How We Use It
We collect and use personal data for the following purposes:
To manage registrations and deliver our programs
To communicate updates about schedules, logistics and program details
To process payments and issue receipts
To improve our programs and website experience
To capture and share moments from our events — this includes using photos and videos taken at DownUnder Travellers events across our social media, website, printed materials, and other promotional content
3. Photos and Videos
We regularly capture media at our events to celebrate and promote our programs. By participating in DownUnder Travellers events, you acknowledge and consent to:
The use of images and video footage that may include you or your child
These images being shared publicly on platforms like Facebook, Instagram, YouTube, and the DownUnder Travellers website
Their use in future marketing materials, both digital and print
If you have concerns or wish to opt out of photo or video use, please contact us directly at [insert contact email] before the event begins so we can discuss suitable arrangements.
4. Data Storage & Security
All personal information is stored securely and accessed only by authorised personnel. We take reasonable steps to protect your data from misuse, interference, loss or unauthorised access.
5. Third Parties
We don’t sell your information. We may share your data with trusted service providers (e.g. payment processors or app platforms like Spond) to deliver our services efficiently. These providers are bound by confidentiality and privacy obligations.
6. Access and Updates
You can request to view, correct or delete the personal information we hold about you at any time by contacting us. We’ll handle your request in a timely and respectful manner.
7. Contact Us
If you have any questions or concerns about this privacy policy or how your data is being used, please contact:
DownUnder Travellers
Email: ben@downundertravellers.com